Effective date: July 23, 2026
HomePest Match is a consumer-information and provider-matching brand operated by EmberPath Media LLC. This Privacy Policy explains how we collect, use, share, and retain information when you use this website or submit a request.
Mailing address: 1209 Mountain Road Pl NE, Ste R, Albuquerque, NM 87110, USA
Privacy email: privacy@homepestmatch.com
Information we collect
We may collect contact information; current service ZIP; pest, property, timing, and service-request details; consent records; referral and campaign parameters; device, browser, page, and security logs; and communications with support.
How we use information
We use information to operate the site, respond to requests, match consumers with providers, prevent fraud and abuse, document consent, improve content and routing, measure performance, comply with law, and protect our rights and users.
How we share information
We may share a service request with up to 3 matched pest-control providers and with vendors that support hosting, communications, analytics, security, compliance, and data processing. We may also disclose information when required by law, to protect rights or safety, or in connection with a business transaction.
Calls, texts, and email
The required authorization covers sharing the request and live phone or email contact by matched providers about that request. HomePest Match does not place outbound callback calls. Text-message consent is presented separately and is optional. Calls placed to phone numbers displayed on this website may be recorded by HomePest Match, its call-routing providers, or participating providers for quality assurance, compliance, and matching purposes; a notice appears alongside each call button. The website authorization does not permit prerecorded sales calls. Providers must obtain any additional consent required for automated or prerecorded communications. Consent is not a condition of purchase. Message and data rates may apply. Reply STOP to opt out of texts and use the contact page to request suppression from future matching.
Cookies and analytics
The launch build uses only essential local storage for form experience and does not activate third-party advertising cookies by default. If analytics or advertising tools are added, this policy and consent controls should be updated before activation.
Retention and security
We retain information as reasonably necessary for matching, support, consent records, legal obligations, dispute prevention, and business operations. No method of transmission or storage is completely secure.
Your choices
You may request access, correction, deletion, or suppression by using the contact page. We may need to verify the request and retain limited information when legally permitted or required.
Children
This website is intended for adults seeking residential services and is not directed to children under 13.
Changes
We may update this policy. The effective date will be revised when material changes are posted.